According to research, the for-hire transportation services and shipping processes helped make $169.8 billion in U.S. GDP.
It’s never a bad idea to use a freight broker when shipping your goods. By using a freight broker, you can be sure that all of your needs and shipments will be taken care of in the best way possible.
However, choosing which freight broker is right for you can be difficult and confusing because there are so many companies out there to choose from.
To pick the best freight broker, follow these simple steps:
Make Sure Your Freight Broker Has Experience With Your Type of Shipment
For example, if you’re transporting electronics, you’ll want to find a company that specializes in such items. Electronics require specific boxes and packing materials to ensure they don’t get damaged.
If your chosen carrier has no experience with this type of shipment, you may run the risk of your product getting damaged.
Find a Company That Has a Deterministic Rate Table
A deterministic rate table is a fee schedule that’s posted for all to see. It also has no hidden fees or other factors which would make it non-deterministic.
This type of fee schedule is required by the Federal Motor Carrier Safety Administration (FMCSA), so any company that states they have a “dynamic” rate table should be avoided at all costs!
Make Sure Your Freight Broker Puts You First
When choosing a shipping service it’s important that they don’t care more about their bottom line than yours. A great way to tell if a firm cares about its customers is to read testimonials and reviews.
You can read these testimonials on the company’s website. If there are no positive comments or feedback, you can assume they put their own interests first.
Does Your Freight Broker Work With All of Your Suppliers?
It’s not uncommon for a shipping company not to work with freight brokers. This is due to previous bad experiences, having an unstable financial situation, or because they don’t use them at all.
Therefore it’s important that your chosen broker works with ALL of your shipping solutions so you’re able to stay competitive in the market.
What Type of Customer Service Can You Expect from Your Freight Broker?
To ensure a quality experience, make sure that digital freight brokerage companies customer service is professional. You should also check that they’re available to answer any questions you have.
It’s also a good way to see if they can solve problems in a timely manner since even the smallest issue could end up causing major delays if not handled immediately.
Improve Your Shipping Process
Finding the right freight broker can save you a lot of time and energy. This post has given you some tips on how to find a shipping process that is reliable, trustworthy, and knowledgeable about your industry.
Want more articles like this? Check out our blog!